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Customer Service | Best Kratom Capsules


Sorry, We do not ship to IN, TN, WI, VT, AR, AL, RI & City of San Diego

 SAME DAY SHIPPING CUT OFF: We do our best to ship all orders placed before 3:00 PM (PST) Monday thru Friday the same day... otherwise your order will ship within 24 hours always during normal business days. In the event of a back order or delay we will contact you with this information. We are closed weekends.

Free Shipping Available On All Kratom Orders


> FREE USPS Standard Shipping on all orders! 

Please allow an average of 3-5 business days for delivery.

You will receive a shipping confirmation/tracking number once your order has shipped. 


> FREE USPS Priority Shipping on all orders $75+

Please allow an average of 2-3 business days for delivery.

You will receive a shipping confirmation/tracking number once your order has shipped.


> FREE FEDEX Standard Overnight on all orders $200+

Please allow an average of 1 business day for delivery.

You will receive a shipping confirmation/tracking number once your order has shipped.



SHIPPING UPGRADES:

FedEX Standard Overnight - $20
Delivery 1 business day (cut off 3pm PST)

If you order on a Friday it will be delivered on Monday


FedEX Overnight  "Saturday Delivery" - $40
Order on Friday for delivery on Saturday (cut off 3pm PST)


FedEX 2-Day Air - $15
Delivery 2 business day (cut off 3pm PST)

If you order on a Friday it will be delivered on Tuesday


USPS Priority Mail Service - $2.99
​Delivery 2-3 Business Days (cut off 3pm PST)

Tracking # Emailed once shipped

 

Sorry we do not ship International at this time.

 

 

PAYMENT OPTIONS:
"Quick Ship" Echeck - you just need your checking account # and bank routing # to place an order.
Orders ship same day once the echeck processor verifies the transaction. 
If you have questions about these numbers please click here for a diagram

 

Money Order/Cashiers Check- complete your purchase at check out and choose the money order option.
The information needed will be provided at check out. To have the order released early
you may send an image of the completed money order. Once received we will release the order.
Then you just need to mail in the money order within 1 business day.

 

 


30 DAY, NO HASSLE, RETURN POLICY

Unopened Defective Kratom Capsules:
A full 100% refund of the purchase price will be immediately issued, including all shipping costs, upon receipt of your return.
Please contact us before sending back your unopened defective return for an RA number at support@bestkratomcapsules.com

Opened Non Defective Kratom Capsules:

If you are not 100% satisfied, you can return the unused portion of the Kratom Capsules in its original container and receive credit for the amount you returned! No questions asked, no hassles! You will only be responsible for shipping and handling (requires UPS traceable shipping). Returns must be received within 30 days from original purchase. Please contact us before sending back your return for an RA number at support@bestkratomcapsules.com

Unopened Non Defective:
100% full product refund! No questions asked, no hassles! You will only be responsible for shipping and handling (requires UPS traceable shipping).  Please contact us before sending back your unopened non defective return for an RA number at support@bestkratomcapsules.com